No. Oliver is built so conversations feel natural enough that the question rarely arises — but if a claimant directly asks whether they're speaking to AI, Oliver discloses this honestly, every time, without exception. There's no scenario in which Oliver claims to be a person.
No. Every drop-off Oliver recovers was already inside your funnel — the acquisition cost was paid once, by whoever generated the lead in the first place. Recovery carries no incremental marketing spend.
Oliver operates within strict guardrails: no payout figures, no legal advice, no pressure, always surfacing the free or alternative route. Every conversation is logged and retained in full, creating a defensible, auditable record from first contact to signed instruction.
Any sector built around a form with a meaningful drop-off rate — financial claims, insurance, solar and home energy, lending and mortgages. The mechanism is the same throughout; what changes is the knowledge base Oliver is trained on.
Retargeting ads re-show a banner to an anonymous browser, hoping for a second click. Oliver re-engages a known person who already gave their name and details mid-form — in a real conversation, with full context of where they stopped and why.
Detection happens within seconds of a session going cold. The first outreach message typically follows shortly after, while intent is still warm — not hours or days later in a batch process.
Oliver is built to recognise when a conversation needs a human — typically when someone wants to review specific case detail, or has had a poor experience with a previous firm. In those cases, Oliver offers a human handoff rather than pushing on regardless.
As a share of recovered value, agreed per partnership — never a flat fee regardless of outcome. See the Pricing page for the full structure.
Ask us directly — happy to talk through your specific journey.